Contact us

Questions about a transaction, your wallet or anything else — send us a message and the support team will get back to you.

Talk to us directly

Fastest routes to a human.

Email

[email protected]

Replies within one business day.

Phone

07074217206

Mon–Fri, 9am–6pm WAT.

Live chat

Signed-in customers can reach an agent in real time.

Open live chat

Common questions

The full list lives in our frequently asked questions.

How quickly will I receive my airtime or data?

All recharges are delivered within seconds of a successful payment.

What payment methods do you accept?

Bank transfer, debit card and your ReUp wallet balance.

Is there a service fee?

A processing fee applies to each transaction and is always shown before you confirm.

Registered office

Atan Ota, Ogun State, Nigeria

Monday to Friday, 9am–6pm WAT

Send us a message

Tell us what happened and include a reference if you have one.

We usually reply within 1–2 business hours.